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I grew up in beautiful Port Stephens NSW and moved to Cairns when I was 12. After I finished high school I went straight into the banking industry, working for one of the majors for the past 16 years. I worked in nearly every role in the bank from telling, to management. I discovered my love of home loans and assisting clients with their home buying dreams.
After returning to work earlier this year from maternity leave, I found my focus shifted and I wanted a role focused on customer service rather than sales. I wanted to help my clients and I also wanted a better work/life balance. As cliché as it sounds, having kids really does change your priorities.
I jumped at the opportunity to work with Astute after having dealt with them on a professional level through the bank for many years. I am very excited to be part of a fun team, getting back into home loans and most of all, helping my clients on their exciting journey of purchasing a home.
My husband and I went to Astute today, firstly met with Shae at the front reception and had a chat with her. It was lovely to chat with such a friendly happy lady who made us feel welcome.
We went upstairs and met with John Watts for some financial advice. We have known John Watts for over 10 years now, and truly admire his honesty and ‘no beating around the bush business eiquette’. We would highly recommend anyone requiring financial advice and/or a financial bank loan to not look any further than that of the ASTUTE team. 🙂 Thanks Astute….
John and the team looked after us on many fronts from mortgage, superannuation and even life insurance. We even compared rates on our new vehicle lease and Astute came through better than any bank.
These guys definitely have the XFactor
Friendly and very knowledgeable. Made the whole process of getting our first mortgage easy and relatively stress free. Very prompt communication and excellent rates provided on our mortgage.
Excellent team, all staff were professional and friendly, will definitely use their expertise again and recommend to friends and family.
After having issues with another broker and losing a settlement, we were recommended by solicitor. After speaking with Billie she was honest and open about my options. The entire process was dealt with promptly and efficiently with minimal to no stress.
I found the whole experience easy & everyone there were so lovely n friendly & also available any time to answer any questions we had.
5 star service Love the Astute North QLD team, especially Billie. Thanks for your honesty and financial advice… will soon have a home for our family 🙂
We just wanted to say thank you for all your help & hard work!
We would have been lost in this whole process without you.
First time we have used a mortgage broker and we will both recommend Billie.
All the staff at Astute are very professional and genuinely interested in making it easy – would be great to get this service everywhere I go 🙂
I give them two thumbs up! I always feel comfortable visiting the office because I know I’m in good hands!
